24/7 Travel Assistance Services
We provide around-the-clock assistance for your travel needs before, during and after your trip. By contacting One Call's 24-Hour Service Center, you can travel with peace of mind knowing that professional assistance is just a phone call away from anywhere in the world.
Message Services
We will transmit emergency messages to family, friends or business associates. We will advise you if we have difficulty delivering your message and let you know that the message has been received. We will also relay non-emergency email or phone messages on your behalf at any time during your trip.
Language Interpretation Services
We provide interpretation services in major languages and will refer you to appropriate local services if needed.
Emergency Cash Transfer
We will help arrange an emergency cash transfer (wire transfer, travelers checks, etc.) of your funds from home or from friends or family in medical or travel emergency situations where additional funds are required.
Pre-Trip Travel Services
We provide 24-hour information, help and advice for your planned trip such as passport and visa information, requirements and replacement, travel health information or advisories, vaccine recommendations and requirements, government agency contact information (embassies, consulates, etc.), weather and currency information.
Nurse Helpline
Registered nurses are available 24 hours a day before and during your trip to provide general health information, clinical assessment and health counseling to give you assistance in making appropriate healthcare decisions.Travel Document and Ticket Replacement when important travel documents (such as passports and visas) are lost or stolen, we will help you to secure replacements. We will also help you when airline or other travel tickets are lost or stolen. We will assist you with reporting your loss, reissuing tickets and obtaining the money required for this purpose (you are responsible for providing the funds).
