Passengers Without Carry-On Bags Will Board First

American Airlines is making changes for passengers traveling light. The airline announced the “new system-wide boarding process that saves overall boarding time by allowing customers who are traveling light to board earlier. Customers traveling with one personal carry-on item that fits under the seat in front of them will be invited to board before Group 2.”

Another change in the airline’s policy will allow passengers to leave their carry-ons at the gate for check-in if they want to (that’s currently a free service).

Rising fees and the subject of overhead baggage have been filling headlines. So we want to hear your opinion on the recent changes. Do you think these changes are fair to passengers? Will you change your packing habits now? Leave a comment below, write on our Facebook page or Tweet us. We look forward to hearing from you!

Lost Luggage Tips


Did you arrive at your destination, but your luggage did not?  Unfortunately, we hear many stories about lost luggage and the stress it can add to a vacation.  There’s nothing worse than arriving at the resort and not having your swimsuit to enjoy the sun or arriving at the golf course without your golf clubs.  Wherever or whenever your luggage is lost, we have tips to help you know what to do (or not do!) if your bag is lost.


  • Stay calm. It is easier said than done, but keeping your cool is important in these situations.  When you are reporting your missing luggage, remember that they are not the person who lost it.  In fact, they are the people that can help you reunite with your precious cargo, so be kind!  Plus, if you’re calm, you’ll be more likely to provide clear and correct information that can help locate your bag.
  • Include details. If you provide details about your luggage and the contents inside including colors and size, there is a better chance it will be located and returned to you. Moreover, a photo can save the day in this type of situation. Snap a quick photo of your luggage (and a picture of the contents packed inside) on your phone so that  you can provide that to the airline as well.One more thing – if you create a packing list, that type of information can be very helpful when filling out airline and travel insurance claim forms.
  • Travel insurance, travel insurance, travel insurance! Travel insurance can provide an important safety net in many situations, but it can be especially helpful when your baggage is delayed. You can receive up to $250.00 if your baggage is delayed for 12 or more hours with our Travel Safe Classic Plus plan.If your worst nightmare comes true and your bag is lost, the same TravelSafe plan provides up to $2,500 for your baggage or personal effects.  In this case, make sure to keep your receipts for the replacement items you purchase and have a copy of the letter or email from the airline confirming that your bag was lost.  To view the complete plan details, click here.
  • Don’t give up! A common mistake many people make is to leave the airport and “deal with the next day”. No matter how tired or jet lagged you may be, it is important to report the bag as lost immediately. The airline will likely require you to file an official report (some airlines within 24 hours), and it will be the most effective if you file it at the airport.It is important to note that you can also file a report if your bag was damaged instead.
  • Leave your valuables at home (or at least in your carry on). Even though travel insurance and the airlines can help you with the cost of replacing your lost luggage, no one can replace your grandmother’s pearl necklace or anything that has sentimental value. If you have items that you would describe as “priceless”, leave them at home. If you must bring them on your trip, pack them in your carry on so that you can be sure they are not lost.
Now it is your turn to tell us, have you lost your luggage on a vacation? What is your tip for dealing with the airlines? Sound off in the comments below, post on our Facebook page or Tweet us. We look forward to hearing from you!

London Airport Receives Massive Upgrades

London City Airport is aiming to create an “airport of the future.” The airport’s goal is to eliminate the annoyances that come along with flying.

Their lofty goal includes shortening security lines and making missing luggage a thing of the past.

These experiences will be delivered by technology called Internet of Things (IoT). This technology allows a variety of devices and machines to communicate and has proven to be the foundation for ground-breaking technology. For example, the technology has helped create “smart lights” which detect when you’ve woken up to turn on and “smart cars” which are said to avoid collision.

The London City Airport is the first airport to use this technology for commercial aviation. Over the next year, the airport will integrate different technologies to provide a picture of what’s possible.

A few of these possibilities include tracking luggage and passengers and a system that would allow passengers to pre-order food through their smartphones and have it delivered to their departure gate.

Overall, the airport is combining date to create a better customer experience. So now it’s your turn to tell us — would you welcome these types of changes at airports or are you considered about privacy and safety implications of this technology? Leave a comment below, write on our Facebook page or Tweet us. We look forward to hearing from you!

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America’s Top 3 Rooftop Hotel Pools

The summer season and warm weather is right around the corner, and soon we’ll be wanting to beat the heat. In hopes of bringing in the warmer weather even sooner, we’re focusing on pools this week and we have good news! Pools aren’t just for the kids. These roof-top pools sit on top of some of the best hotels in the country and will allow you to soak up the sun that the warmer months have to offer. Enjoy!

  1. The London West Hollywood, Los Angeles: This hotel and pool features panoramic views of Los Angeles and an all-day menu from Gordon Ramsay’s team with options such as shaken fresh fruits, crispy chicken dumplings, and more. To book a room call 866-282-4560 or visit
  2. Four Seasons Seattle: This downtown hotel’s rooftop offers views of iconic Seattle locations like the waterfront, Elliott Bay, and the Olympic Mountains. Music plays underwater in this heated saltwater infinity pool. To book a room call 206-749-7000 or visit
  3. The Colonnade, Boston: The heated saltwater pool sits on the 12th floor with views of Fenway Park, Copley Place, church steeples, and more. If you’re in Boston, it’s a must because it’s the only hotel rooftop pool in Boston. To book a room call 800-962-3030 or visit

To see the entire list of America’s best rooftop pools, click here. Tell us – which of these pools are you putting on your travel wish list? Leave a comment below, post on our Facebook wall or Tweet us. We look forward to hearing from you!